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4.9/5 from 5,373 verified reviews across the collection.

Showing page 146 of 314 · 3,766 reviews

  1. Disappointed & Damaged Verified Buyer
    ★★★★★

    My ornament arrived damaged and I sent a picture to customer service. They said they were going to send me a replacement one. And that was almost 2 months ago. I have sent them several emails and they have not responded. They never sent me a tracking number for the replacement ornament. They are very flimsy, fragile, clear plastic and crack easily. They are just shipped in a small cardboard box without any bubble wrap. The box is then placed inside a plastic shipping envelope without any packaging or bubble wrap to protect it. I am not sure why their customer service is so bad or where my replacement ornament is. Be careful ordering from this company.